TERMS & CONDITIONS

Last Updated: February 15, 2026

These Terms & Conditions (“Terms”) govern the purchase and use of products sold through this website by 13905225 CANADA INC., operating under the business name SUPREMOS, and marketing the brand ALNABAA (“we,” “us,” or “our”).

By accessing this website or purchasing an ALNABAA product, you agree to be bound by these Terms.


1. Acceptance of Terms

By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not proceed with your purchase.


2. Product Description & Intended Use

The ALNABAA Azan Clock is a time-keeping device designed to calculate and announce prayer times according to the Shia Ithna Ashari (Jaʿfari) method only.

The clock announces Azan three (3) times daily only:

  • Fajr
  • Dhuhr
  • Maghrib

Prayer times are calculated based on:

  • Selected city or location
  • Time zone settings
  • Daylight Saving Time settings
  • Manual latitude/longitude input (if applicable)
Customer Responsibility

Customers are responsible for:

  • Selecting the correct location
  • Ensuring accurate time zone and Daylight Saving settings
  • Verifying displayed prayer times with their local mosque where required
  • Making manual adjustments using the Azan Safety Time feature if needed

3. Religious Scope & Disclaimer

The ALNABAA Azan Clock is designed exclusively for followers of the Shia Ithna Ashari (Jaʿfari) school of thought.

Prayer times are calculated according to established Jaʿfari standards to the best of our knowledge. However, prayer times may vary depending on:

  • Local mosque determinations
  • Regional practices
  • Religious authority guidance
  • Observational differences

The Fajr time displayed by the clock is not equivalent to Imsak time. Users observing fasting must confirm Imsak time with their local mosque or religious authority.

The ALNABAA Azan Clock is a time-keeping aid only.

We are not responsible for:

  • Differences in religious interpretation
  • Missed prayers due to incorrect configuration
  • Local timing variations
  • Power interruptions
  • Technical issues beyond reasonable control

Users are solely responsible for verifying prayer times according to their own religious guidance.


4. Power Supply & Reset Behaviour

The ALNABAA Azan Clock requires continuous power to retain user settings.

If power is interrupted due to battery removal, battery depletion, or USB disconnection, the clock may reset to default settings. This behavior is normal and does not indicate a defect.

Customers are responsible for re-configuring settings after a reset.

Preventing Unintentional Resets

When replacing batteries:

  • Connect the clock to USB power first
  • Replace batteries
  • Remove USB only after batteries are installed

When relocating the clock:

  • Insert batteries before disconnecting USB
  • Reconnect USB if desired

Maintaining continuous power helps prevent loss of settings.


5. Pricing, Currency & Payments

Prices may be displayed in CAD or USD depending on customer location.

International payments may be processed in USD.

Currency conversion rates and transaction fees are determined by the customer’s financial institution or payment provider. 13905225 CANADA INC. / SUPREMOS is not responsible for exchange rate differences or banking fees.

Orders are processed only after full payment is received.

For Interac e-Transfer payments, orders will not be shipped until payment confirmation is received.


6. Shipping & Delivery

Orders are shipped from Canada and, where applicable, from fulfillment partners in the United States.

Delivery time estimates are provided for convenience only and are not guaranteed.

Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided at checkout.

We are not responsible for:

  • Courier delays
  • Customs duties or import fees
  • Incorrect shipping addresses provided by the customer
  • Carrier-related delays beyond our control

International customers are responsible for applicable customs duties and taxes.


7. Order Cancellation

Orders may be cancelled only if they have not yet been shipped.

If a shipping label has already been created, cancellation is subject to whether the label can be successfully voided.

Approved cancellations are refunded minus non-refundable payment processing fees (approximately 4%).


8. Returns & Refunds

Returns are accepted only in the following cases:

  • The item is defective
  • The item was damaged during shipping
  • The incorrect item was shipped

Return requests must be submitted within 14 days of delivery.

Items must be unused and in original packaging.

Return shipping costs are the customer’s responsibility unless the return is due to our error.

Approved refunds are issued after inspection and are subject to:

  • Deduction of payment processing fees (approximately 4%)
  • Original shipping costs being non-refundable

Returns are not accepted for:

  • Change of mind
  • Incorrect product selection
  • Improper setup or configuration
  • Damage caused by misuse

9. Warranty

The ALNABAA Azan Clock includes a limited 6-month warranty from the date of delivery.

The warranty covers manufacturing defects only.

It does not cover:

  • Improper installation
  • Incorrect configuration
  • Accidental damage
  • Power surges
  • Normal wear and tear

10. Software & Updates

The ALNABAA Azan Clock is provided as-is. No future software updates are included or guaranteed after purchase.


11. Limitation of Liability

To the fullest extent permitted by law, the total liability of 13905225 CANADA INC. (SUPREMOS) shall not exceed the original purchase price of the product.

We are not liable for indirect, incidental, or consequential damages.


12. Intellectual Property

All content, designs, manuals, branding, and product materials are the property of 13905225 CANADA INC. and may not be reproduced or used without written permission.


13. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.


14. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of any updates.


15. Contact Information

For legal or general inquiries:

📧 info@alnabaaclock.com

For order-related or sales inquiries:

📧 sales@alnabaaclock.com

Business Entity:
13905225 CANADA INC.
Operating as SUPREMOS
Brand: ALNABAA
Windsor, Ontario, Canada


16. Communications & Customer Consent

By completing a purchase, you agree that 13905225 CANADA INC. may send order-related communications including:

  • Order confirmations
  • Shipping updates
  • Customer service communications
  • Invitations to review your purchase

You may unsubscribe from non-essential communications at any time.

 

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